Job Title: Store Operations Manager
The Store Operations Manager will play a pivotal role in supporting the Store Manager in the day-to-day operations. The successful candidate will be responsible for maintaining high standards of customer service, managing staff, overseeing inventory, and ensuring the smooth running of the store.
The ideal candidate will have previous experience in a convenience store or supermarket management role, strong leadership skills, excellent communication and customer service skills, and the ability to work effectively both independently and as part of a team.
* Responsibilities:
* Take an active role in the daily operations of the store, ensuring all areas are running smoothly
* Assist the Store Manager in leading and motivating a team to meet sales targets and achieve business goals
* Oversee merchandising and upselling techniques to maximise sales and profitability
* Ensure the store maintains high standards of customer service, providing a positive shopping experience for all customers
* Manage inventory and stock control to ensure product availability and accuracy
* Foster a positive working environment, mentoring and leading by example
* Ensure compliance with health and safety regulations and best practices