Key Job Responsibilities:
* Manage client interactions and schedule appointments efficiently.
* Handle phone calls and respond to client inquiries with professionalism and courtesy.
* Process transactions, handle payments, and maintain accurate cash records.
* Assist with stock deliveries and perform light lifting tasks as required.
* Maintain a clean and organized workspace, contributing to a welcoming environment for clients.
* Provide administrative support to the team, ensuring seamless day-to-day operations.
* Bolster product knowledge to effectively assist clients in making informed decisions.
Required Skills and Qualifications:
* Previous experience in a customer-facing role, preferably in a veterinary setting or similar environment.
* Proficiency in Microsoft Outlook and ability to navigate multiple systems with ease.
* Experience with cash handling and comfort discussing financial matters with clients.
* Excellent communication and interpersonal skills, enabling strong relationships with clients and colleagues alike.
* A high standard of cleanliness and organization, reflecting positively on the practice's image.
* Team-oriented individual willing to lend support when needed, fostering a collaborative work environment.
* A genuine passion for animal welfare, aligning with the practice's values.
Why This Role is Ideal:
This role offers an exceptional opportunity to join a dynamic team dedicated to delivering exceptional client service. As a key member of our team, you will be instrumental in shaping the practice's reputation and providing a warm welcome to our clients. We value candidates who possess a positive attitude, excellent communication skills, and a genuine passion for animal care.