Now Hiring at The Grace
The Grace | Where Excellence meets Opportunity
Westport, County Mayo | Full-Time | Pre-Opening Opportunity
Join The Grace Westport Estate, a remarkable new hotel opening in Spring 2026 on Ireland's Wild Atlantic Way, at the heart of the captivating Westport Estate.
Job Summary:
The Food & Beverage Assistant supports the delivery of seamless, high-quality service throughout The Grace Westport Estate's dining outlets. This role contributes directly to the guest experience by providing attentive, efficient, and professional service in alignment with the estate's hospitality standards. With a focus on operational readiness, guest engagement, and consistent execution, the Food & Beverage Assistant plays a key part in maintaining the estate's refined atmosphere and supporting the wider front-of-house team.
Key Responsibilities
* Deliver warm, attentive, and personalised service across all guest touchpoints.
* Present menus, answer questions, and guide guests through offerings with confidence and clarity.
* Support proactive guest engagement, anticipating needs and ensuring a positive dining experience.
* Address guest requests promptly, escalating to supervisors when required.
* Assist with table setup, service flow, and clearing in alignment with service standards.
* Support the delivery of food and beverages, ensuring accuracy, timeliness, and presentation consistency.
* Maintain the dining area's cleanliness, ambience, and readiness throughout service periods.
* Assist in restocking service stations, linens, and operational supplies.
* Assist with reservation flow, seating coordination, and communication with the front desk as needed.
* Work collaboratively with the kitchen and bar teams to support smooth service transitions.
* Follow daily checklists, SOPs, and operational requirements to maintain consistent service quality.
* Adhere to all food hygiene, safety, and allergen protocols.
* Maintain strong knowledge of standards relating to service etiquette and responsible alcohol service.
* Ensure all service equipment and areas meet hygiene and cleanliness expectations.
* Work closely with supervisors and managers to support service priorities.
* Participate in pre-service briefings to stay informed of specials, menu changes, and key service notes.
* Support colleagues as needed to uphold a cohesive, high-performing team environment.
This job description is not intended to be either prescriptive or exhaustive, it is issued as a framework to outline main areas of responsibility at the time of writing.
Required Experience & Skills
* Previous experience in a hospitality or customer-facing role preferred but not required.
* Strong communication skills with a positive, guest-focused mindset.
* Ability to work effectively in a fast-paced, service-driven environment.
* High attention to detail and commitment to maintaining service standards.
* Willingness to learn, take direction, and grow within the food and beverage team.
* Eligibility to work in Ireland.
The Grace Westport Estate is an equal opportunity employer. We strive to create and maintain a diverse workforce where everyone is respected and included.