Guest Services Director Job Opportunity
Job Summary:
We are seeking an experienced Guest Services Director to join our professional and highly skilled housekeeping team.
The successful candidate will be responsible for:
* Managing and coordinating the housekeeping team to ensure exceptional cleanliness and maintenance of all bedrooms and bathrooms.
* Ensuring the overall guest experience and expectations are met through effective communication and collaboration with the Front Office Manager and Reception Team.
* Providing excellent customer care to our guests at all times.
* Developing and implementing staff training programs to enhance service delivery.
* Maintaining accurate records and reports related to guest services and housekeeping operations.
Award-Winning Hotel Seeking Accommodation Manager
Key Responsibilities:
The successful candidate will be responsible for:
* Managing the day-to-day operations of the accommodation department.
* Coordinating the housekeeping team to ensure exceptional cleanliness and maintenance of all public areas.
* Working closely with the Front Office Manager and Reception Team to achieve exceptional guest satisfaction ratings.
* Providing ongoing training and development opportunities for housekeeping staff.
* Maintaining accurate records and reports related to guest services and housekeeping operations.