Securitas Security Services are looking to recruit an Operations Support Manager for one of our Blue-Chip clients. This is a full-time position and Dublin based.
About Our Team
We are a dynamic, dedicated team that provides management and support for a global guarding services account that spans across 30+ countries. Our client is an industry-leading datacenter organization, and we pride ourselves in delivering best-in-class solutions through security operations, shared services, threat and incident management, environmental health and safety, and human resources. As part of this team, you'll work alongside a group of professionals that are committed to excellence and innovation.
About The Role
The Operations Support Manager (OSM) works closely with executive-level client stakeholders. It is a high-visibility role responsible for business management, regional end-to-end project management, data analysis and communication of results to senior leaders. The OSM plays a critical role in driving continuous improvement initiatives, ensuring smooth execution of operational processes in a matrixed environment. Acting as a liaison between internal teams and the client, this role supports the development and implementation of security programs, drives strategic initiatives and ensures accountability for key deliverables across the region.
What You'll Do
In this role, you will manage ongoing security projects, ensuring alignment with enterprise goals; gather and analyze data related to significant security events, generate reports and present insights to regional and global leadership; coordinate with stakeholders, manage executive-level requests, develop procedural documentation and facilitate client and internal meetings; support new site security launches, identify process improvements and present findings to large audiences. You will be a key contributor to operational readiness, reporting accuracy and clear communication across all levels of engagement.
What You Need To Apply
A bachelor’s degree and at least 5 years of relevant experience, or an equivalent combination. Security experience preferred but not essential. Strong verbal and written communication skills, comfort presenting to senior leaders and large audiences. Self‑motivated, able to work under pressure in a fast‑paced environment. Excellent organizational and time‑management skills, with the ability to juggle multiple priorities seamlessly. Proactive, solution‑oriented mindset and proficiency in Microsoft Office, SharePoint, PowerPoint, Excel and PowerBI. Valid passport and willingness to travel across the region (approximately 10 % of the time). Availability for nights and weekends to support high‑priority events.
Benefits
* Substantial maternity leave top‑up payment
* 24‑hour Employee Assistance Programme (EAP) – free confidential counselling and advice
* Employer contribution pension scheme from day one
* Progression, training and development opportunities
* Christmas savings scheme
* Discounted private healthcare scheme (cash‑back on everyday medical costs)
* Internal recognition schemes
* Bicycle to work scheme (up to 52 % off bike and accessories)
* Employee referral incentives
* Life assurance equal to one year’s basic pay as per Employment Regulation Order (ERO)
* Sick pay scheme
* SIPTU representation rights
Additional Requirements
All applicants must have a valid passport or the ability to obtain one. Ability to travel (international or domestic, as required) approximately 10 % of the time or more, occasionally with limited notice. Flexibility for evening and weekend hours when required, such as during an emergency or high‑priority event. Willingness to go through the company’s five‑year pre‑employment check and criminal background screening checks.
Securitas is an equal opportunities Employer.
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