Overview
Benefits Specialist role at Stripe. This position is based in Dublin, Ireland, with hybrid work options (office or remote).
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a lot of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
The Team
The Benefits team is fundamental to the Stripe experience and enablement, directly supporting our global workforce. The Benefits team ensures our offerings are competitive, clearly understood, and fully compliant with local regulations across 28 countries, consistently evolving our benefits strategy to meet the diverse needs of our employees.
What you’ll do
* Respond to questions regarding benefit enrollment status, Workday assistance, general benefits coverage details, pension contributions, time off, leaves of absence, benefit new hire questions, and more.
* Provide a positive user experience by answering questions and addressing issues for Stripe teams.
* Manage benefits reporting for Payroll.
* Administer employee benefit programs such as health and risk insurance, retirement plans, leave of absence, and disability programs.
* Administer benefit enrollments and terminations.
* Document benefits processes and proactively seek and take initiative for process improvements and automation.
* Process Workday events such as qualified life events, time off corrections, event corrections, leave of absence requests, etc.
* Assist with global benefits programs in EMEA and APAC.
* Manage the completion of EMEA and APAC-specific compliance items.
* Work closely with partner teams from HR, Payroll, Legal, Mobility, Systems and People Operations to administer benefits and time off programs.
* Support ad-hoc projects within the regions.
Who you are
Minimum Requirements
* 1-3 years of experience in an employee-facing benefits operations role with EMEA/APAC-based insurance, Workday, and benefits experience required.
* Strong understanding of employee benefits programs and the ability to explain complex information clearly and empathetically.
* Experience using Workday (Benefits and Time Off modules).
* Enjoy problem-solving and are comfortable working across teams to resolve issues and drive process improvements.
* Experience maintaining accuracy with benefits data processing, reporting, and analysis.
* Strong communication skills (written and verbal).
* Detail-oriented, analytical, adaptable, with a continuous improvement mindset.
* Strong operational execution and organizational skills.
* Discretion and judgment handling confidential and sensitive data.
Preferred Qualifications
* Experience working with benefits vendors and brokers/consultants.
* Experience in fast-paced, growing environments, preferably in technology or large-scale organizations.
* Experience applying company policies to determine appropriate recommendations.
* Experience with benefits operations in the U.S., Canada, and LATAM is a plus.
Hybrid work at Stripe
This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).
In-office vs Remote expectations
In-office: Office-assigned Stripes spend at least 50% of the time in their local office or with users to support in-person collaboration and learning.
Remote: A remote location is defined as being 35 miles (56 kilometers) or more from a Stripe office. You may come to the office for team meetings or events, but the role expects regular work from home. Stripe does not cover relocation costs for remote roles.
Pay and benefits
The annual salary range for this role in the primary location is €71,200 - €106,800. This range may change for other locations. Benefits may include equity, company bonus or sales bonuses, retirement plans, health benefits, and wellness stipends. Details are discussed during the interview process and vary by location.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Human Resources
Industries
* Software Development, Financial Services, and Technology, Information and Internet
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