Overview
The Operations Support Coordinator role is a critical back-office function within our medical device distribution operation. This role ensures the seamless execution of kit bookings, order processing, inventory transactions, loan kit coordination, and ERP system monitoring to maintain compliance, traceability, and service reliability. The position supports the Operations Team by maintaining operational continuity across logistics, kits and stock teams.
This role is offered on a specified purpose contract, anticipated to end in September 2026.
Key Responsibilities
* Process daily order bookings, kit requests and late kit requests, and delivery instructions in ERP/WMS system
* Maintain ERP inventory accuracy (batch/serial traceability, stock location, expiry updates)
* Coordinate surgical loan kit dispatches and returns, including reprocessing and decontamination records if needed
* Support stock initiatives
* Liaise with sales and customer service teams to ensure accurate and timely information exchange
* Help with stock at risk of expiry or obsolescence
Required Skills & Competencies
* Strong attention to detail; a must in medical industry
* Proficient in ERP/WMS platforms (SAP, Oracle NetSuite, or similar)
* Excellent documentation control and data entry accuracy
* Effective communication with warehouse, customer service, and clinical teams
* Ability to prioritise tasks under pressure and manage deadlines
* Ability to communicate effectively with internal and external customers
* Data experience for KPIs, MS BI or AI experience not required but an advantage
Experience & Qualifications
* Experience in similar operations or supply chain support role an advantage
* Experience in medical device, pharma, or regulated industry strongly preferred but not necessity
* Knowledge of inventory control and order processing an advantage
* ERP/WMS system experience
Who We Are
With 3,000+ employees across Ireland, the UK, Europe, MENA, and the U.S., Uniphar partners with 200+ top pharmaco-medical manufacturers, delivering specialised, tech-enabled solutions through its three divisions: Medtech, Supply Chain & Retail, and Pharma. This opportunity sits within Tekno Surgical, part of Uniphar Medtech, a dedicated division focused on delivering innovative medical technologies and solutions.
How We Work Together
Our core values, titled our Medtech Mindset, guides our culture and work environment:
* We Go Forward Together: We operate as a unified team, leveraging diverse specialties to make swift, collaborative decisions and embrace progress over perfection
* We Take Our Business Seriously: We prioritise compliance and risk management to ensure the best outcomes for our patients and partners, supported by our innovative portfolio and commitment to sustainability
* We Deliver Exceptional Results: We focus on quality, customer satisfaction, and commercial success to achieve outstanding results for our patients, customers, and business
Seniority level
* Entry level
Employment type
* Contract
Job function
* Administrative
Industries
* IT Services and IT Consulting
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