About This Role
We are seeking a highly skilled and experienced Hotel Duty Manager to join our team. As the face of the hotel during your shift, you will be responsible for ensuring smooth day-to-day operations across all departments.
Main Responsibilities:
* To provide a warm and welcoming experience for all guests upon arrival and throughout their stay.
* To assist in empowering employees to make on-the-spot decisions that enhance guest satisfaction.
* To handle guest queries efficiently and promptly, updating guest profiles as necessary.
Skill Requirements:
* Prior experience in hospitality management is essential.
* Excellent communication skills with strong attention to detail.
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