Our organization is seeking a Customer Service Executive to provide exceptional customer experiences and meet client needs in our Clare office.
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"Location: Clare",
"Type: Permanent",
"Category: Customer Service, Office Support/Admin, Sales",
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As a Customer Service Executive, you will be responsible for delivering outstanding customer service by understanding client needs, conducting research, and identifying opportunities to grow our business.
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"Responsibilities:
"• Regularly communicate with clients to understand their requirements and concerns.
"• Conduct thorough research to identify potential new clients or markets.
"• Stay up-to-date with industry developments by reading publications and attending relevant events or webinars.
"• Develop tailored solutions to meet client needs and enhance their experience.
"• Share insights with colleagues and clients to improve their understanding of the market.
"• Collaborate with the marketing team to pursue leads and grow our business.
"• Monitor accounts receivable to ensure timely payments.",
"Requirements:
"• Hold APA or CIP qualifications.
"• Maintain ongoing professional development in line with minimum competency requirements.
"• Possess at least 1 year of insurance experience.
"• Demonstrate excellent organizational and time management skills.
"• Work effectively as part of a team environment.
"• Be proficient in Microsoft Office applications.",
"
By joining our team, you will have the opportunity to work in a dynamic and supportive environment that values your growth and development. If you are interested in discussing this position further, please do not hesitate to reach out.
"],