### About our partner agencyOur partner agency is a local DMC specialized in **tailor-made trips** across **Ireland and the United Kingdom**.Based in Dublin, their team of passionate travel experts designs authentic and responsible itineraries for travelers seeking unique and meaningful experiences.With a strong commitment to sustainability, they focus on creating journeys that connect travelers with local cultures, traditions, and communities — all while respecting the environment.## Job DescriptionWe are looking for a motivated and customer-oriented **Sales Agent for the German market** to join the team in **Dublin, Ireland**.In close collaboration with Evaneos, you will be responsible for handling travelers' requests via the platform, creating personalized itineraries, and ensuring high-quality service throughout the customer journey.This role combines sales, creativity, and customer care — perfect for someone who loves travel, culture, and personalized experiences.---### Your main missions** Sales & customer support*** Advise travelers and design tailor-made trips for the **German-speaking market** through the Evaneos platform.* Communicate with travelers via phone and email, offering personalized and attentive service.* Identify travelers' needs and craft customized itineraries aligned with their interests and budgets.* Guide travelers from the first contact until their return home, ensuring an exceptional experience.** Operations & follow-up*** Prepare and validate quotations, manage bookings and billing.* Coordinate with local partners and suppliers to ensure the smooth running of each trip.* Handle possible modifications, cancellations, or complaints in a professional and empathetic way.* Collect feedback and contribute to continuous improvement and traveler loyalty.** Responsible travel*** Promote responsible tourism practices in line with Evaneos' values.* Support sustainable and community-based initiatives within the destinations.* Help travelers discover Ireland and the UK in an authentic, respectful, and eco-conscious way.---### Contract conditions**Type of contract:** Permanent position (long-term)**Location:** Dublin, Ireland (Hybrid)**Availability:** As soon as possible**Working time:** Full-time---### Your advantages* Annual **familiarization trip** to discover the destinations * **Annual bonus** based on performance* Team activities and company events* Continuous training and growth opportunities* Work in a **dynamic, international team** passionate about responsible travel## Preferred Experience### Profile required** Core skills*** Native or C1 level in **German**, and fluent in **English** (spoken and written).* Experience (0–1 year) in **tourism, sales, or customer service**.* Excellent organization, attention to detail, and respect for processes.* Customer satisfaction mindset and strong communication skills.* Team spirit, autonomy, adaptability, and problem-solving attitude.* Creativity and genuine interest in **Ireland and the UK** as travel destinations.---### Languages required* German – **Native or C1*** English – **Professional working level**---### Bonus skills* Knowledge of the Evaneos platform or tailor-made travel industry.* Previous experience in a DMC or incoming travel agency.* Familiarity with Irish or British culture.** This is a job offer for applicants based in Ireland** (or available to relocate) **Profile Selection** (CV + cover letter) by **Florencia**, Evaneos Recruitment Services Final interview with **Maude** from the partner agency Welcome to Dublin * Contract Type: **Full-Time*** Location: **Dublin*** Experience: **> 6 months*** **Occasional remote authorized**
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