We
need a passionate and confident people person to join our Night Front Office
team. If you are motivated, organised, a people person through and through and
have a genuine desire to be part of something big then your journey should
start here. Help us to create an unforgettable experience. Be a part of
Europe's fastest moving, ground breaking, hostel brand.
WHO ARE WE
Generator is on a journey. Appropriate, given
that we're a leading global lifestyle accommodation brand. The journey began in
London, swung through a heap of European capitals on its way to dominating the
world. Generator burst onto the scene in the Americas with the launch of
Generator Miami and Washington DC and most recently took aim at the country's
biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand
Hotels.
No biggie. Fast Company named us one of the top 50 most
innovative global companies. We, of course, agree. And now this top 50 most
innovative global company (did we mention that?) wants a pretty awesome Front
Office Night Crew member for Generator Dublin.
Our spaces are safe and seriously social, in the proudest
part of the beating heart of the cities we love. Cultural action, creative
pulse and an outstanding way to waste some of the finite time the universe has
given you - that's what Generator offers. Holds true for staff and visitors
equally, and while chic design is always the backdrop, every Generator in every
destination reflects the unique beat of that city's heart.
BEING YOURSELF is the key to bringing the Generator story
and brand to life.
ABOUT GENERATOR DUBLIN
You'll find Generator Dublin in the hip Smithfield
neighbourhood, adjacent to the Jameson Distillery, just a short walk from
Temple Bar. The hostel's open social spaces and café and bar, with its
reclaimed wood, exposed brickwork and original stonework, give the place an
unruffled industrial feel.
From the Irish music belting out of Temple Bar pubs to
the elegant splendour of Georgian terraces and squares, the city has many
fascinating faces, every one of them ready to greet you with a welcoming smile
and a pint of Guinness.
NUTS AND BOLTS OF THE JOB
* Take ownership of
the guest journey to ensure that you continuously raise the bar and create a
truly unique Generator experience
* Know your guests
and have a passion for independent travel and the road less travelled
* Own guest
complaints and resolve them yourself
* Demonstrate a
passion for delivering outstanding customer service
* Be part of a
great team within your department that get Generator and want to be themselves
* Monitor our
social spaces, lighting, sound and temperature, to make sure they embody the
Generator brand and culture at all times
* Know your
city, its cafés, bars and restaurants, its art, its music
* Ensure you
comply with all company policies you have been trained on, which include Fire
Training and Health & Safety and Food Hygiene
* Be
Responsible for all cash handling whilst you are on duty
* Correctly
administer the Shift procedures every shift with 100% accuracy and consistency
Naturally
this is not intended as an exhaustive list of duties. Other duties as may be reasonably
required will form part of this job description.
WHAT'S
IN YOUR DNA
* Solution
orientated
* Strong
organisational skills with excellent attention to detail
* Ability to work
under pressure
* Like getting your hands dirty, wherever, whenever,
because you will
* Be an excellent communicator
* Available to work when needed
* You must be eligible to work in the EU to be
considered for this role
YOUR ROCK STAR EXPERIENCE
* Experience
working within the hospitality/service industry
* Appropriate experience gained in all main tasks
* Ability to work quickly in a high-pressure & fast paced
environment …
OUR GLOBAL EMPLOYEE BENEFITS
* Birthday holiday in addition to your yearly holiday allocation
* Fertility Treatment Support Leave - up to three days' paid leave in any one year for an employee to undergo fertility treatment
* Employee Bounty Program providing opportunities to earn a compensation for new hire referrals with no cap on number of referrals made
* Company contribution towards gym membership fees for all eligible employees – look good, feel good, work good
* Ideas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback
* 2 free nights' accommodation across any of our Generator x Freehand properties globally
* Reduced room rates for staff as well as friends and family members (we operate in several locations across Europe & US so your next holiday is sorted)
* International career opportunities so you can travel the world while working with us (win-win)
* Social events, celebrations calendar & various employee recognition schemes – we never ever need an excuse to let our hair down
* Online learning tools to help you develop, learn and grow
OUR LOCAL EMPLOYEE BENEFITS
* 10% off all items in the Market Pharmacy
Smithfield
* Discounted tickets for Jameson
Distillery
* Discounted tickets for Dublin
Open Top Tour Bus and other seasonal tours around Ireland
SO YOU THINK THIS MIGHT BE YOU?
That's cool. Send us your application in English. If you've got
questions, get in touch
Also, check out
or our social media pages. Here you may well find the
answers to life, the universe and everything, including why there are no
penguins at the North Pole. We look forward to hearing from you.
Join Us
and help us achieve our Vision