Job Overview:
This role is part of the People Experience team, delivering hire-to-retire experiences for employees.
* We are responsible for delivering exceptional experiences to users, running global operations, and building a framework to manage user queries and processes.
* The role involves delivering operational excellence across Human Resources service lines, identifying opportunities for improvement, resolving complex user issues, and collaborating on initiatives to address user needs.
* Key skills include expertise in HR operations systems, troubleshooting day-to-day issues, and consulting with partners on changes to systems infrastructure.
* This role requires strong communication and people management skills, as well as excellent problem-solving and critical thinking abilities.
* Responsibilities:
o Manage and maintain various HR operations systems.
o Provide exceptional user experiences through effective issue resolution and process improvements.
o Collaborate with cross-functional teams to drive business results.
o Maintain accurate records and data to inform business decisions.
About Us:
This is a unique opportunity to join our organization and contribute to delivering exceptional employee experiences.