Insurance Customer Service Representative
This is an exceptional opportunity to work in the insurance industry, providing top-notch customer service and sales support.
The ideal candidate will be responsible for answering inbound calls, emails, and chats from customers, setting up new client accounts, and ensuring all documentation is correct.
We are looking for a highly skilled and motivated individual who can work effectively with our marketing team to generate leads and close sales.
Key Responsibilities:
* Providing excellent customer service and resolving customer queries in a timely manner.
* Setting up new client accounts and managing existing ones.
* Working with the marketing team to follow up on leads and close sales.
* Going through renewals and processing them efficiently.
Requirements:
* Apa or Cip qualified.
* Cpd in line with minimum competency requirements.
* One year sales or customer service experience in a similar role required.
* Great communication skills and passion for working in the insurance industry.