Location: Dublin 6
Type: Full-time | Permanent
Salary: €58,000–€68,000
I am hiring a Hospitality and Partner Services Manager to lead the delivery of high-quality services across a busy residential campus.
Key Responsibilities:
- Team & Contractor Management: Lead a mix of in-house and contracted service teams including housekeeping, catering, maintenance, and security.
- Project Coordination: Oversee small to medium on-site refurbishment or maintenance projects and ensure minimal disruption to residents.
- Facilities Oversight: Manage daily facility operations including kitchen services, communal areas, linen/stock, waste, pest control, and access control.
- Event & Guest Services: Support the setup and service delivery for summer schools and guest groups, ensuring excellent customer service standards.
- Health & Safety: Ensure best practices in safety, carry out audits, and coordinate emergency responses.
- Administrative Support: Maintain accurate records, use internal systems for scheduling and procurement, and prepare reports/forecasts.
Requirements:
- Experience in a university or student residential setting
- 5+ years' experience in facilities, hospitality, or residential management (ideally within a complex or large-scale setting).
- A third-level qualification in Facilities or Hospitality Management.
- Strong experience managing service delivery teams and working with external contractors.
- Excellent organisational, communication, and project coordination skills.
- IT proficiency including MS Word, Excel, and internal systems.
Why Apply?
- Dynamic and varied role within a respected and collaborative environment.
- Autonomy to lead projects and contribute to service improvements.
- Work with a passionate and dedicated on-site team.
- 27 Annual Leave
- Bike to Work Scheme
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