Field Service Engineer
Location: Galway
Type: Full-time, Permanent
About the Role
We are seeking a Global Field Service Engineer to join a growing technical services team. This role is ideal for an engineer who enjoys variety, independence, and customer interaction. You’ll be providing hands-on installation, calibration, training, and support for specialist equipment used in the medical technology sector.
This position involves both technical problem-solving and customer-facing training. You’ll be based in Ireland, with a focus on supporting customers in Galway.
What You’ll Do
* Install, calibrate, repair, and replace specialist coating machines and friction testers.
* Deliver hands-on training sessions for customer teams (up to 10 people).
* Troubleshoot electrical, mechanical, and electromechanical systems.
* Work in ISO-qualified cleanroom environments.
* Provide service documentation and contribute ideas to improve efficiency.
* Travel globally to customer sites with support from a highly experienced service team.
What We’re Looking For
* Technical or Engineering degree
* 2–4 years’ experience in field service engineering or a related technical support role.
* Strong troubleshooting skills across mechanical and electrical systems (slight emphasis on mechanical).
* Knowledge of ISO 13485 / ISO 9000 standards (or similar regulated environments).
* Excellent communication skills and ability to train customer teams.
* Independent, proactive “go-getter” attitude, comfortable with travel.
* Valid driver’s license and passport (or ability to obtain).
What’s on Offer
* Competitive salary with paid travel time and overtime opportunities.
* Company credit card, flights, rental cars, and mileage fully covered.
* Pension and healthcare after 1 year.
* Extensive training and shadowing support, including opportunities to train abroad.
* Career development into senior engineering roles or leadership of the Irish/EU service function.
* A chance to join a company expanding in Ireland with exciting growth plans.
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