Job DescriptionLocation:McWilliam Park Hotel, Kilcolman RoadJoin our fabulous team at McWilliam Park Hotel asFood & Beverage SupervisorThis represents an ideal opportunity for an innovative, passionate and standards-driven Food & Beverage Supervisor, eager to progress his/her career.The RoleThe Food and Beverage Supervisor's key purpose is to ensure that all guests of the hotel receive service of the highest standard. The F&B Supervisor also plays a key part in ensuring that the outlet to which they are assigned is at all times safe, hygienic, efficient yet welcoming, and operating within budget. The food and beverage team supports and works in partnership with all other departments, ensuring all standards and guest expectations are consistently met or exceeded.About McWilliam ParkThe McWilliam Park Hotel is a Failte Ireland approved luxurious four-star hotel. The atmosphere is warm and friendly, making it a popular hotel for celebrating special occasions like weddings or to enjoy a romantic break or family getaway.The hotel boasts 103 comfortable large sized hotel bedrooms, a leisure club (Evolve Health & Fitness) with a fully equipped gym, an indoor heated swimming pool and children's pool.ResponsibilitiesTo review any reservations for the day and ensure any special requests are noted, and all reservations have been allocated appropriate seating.To liaise with head chef on duty and ensure you're aware of any specials or items to note on the menu on the day.To delegate sections and duties, side work and cleaning duties and deliver on the job training to team members on your shift each day.To count floats at the beginning and end of each shift, ensuring they balance and all transactions are accounted for.To report and explain in real any anomalies in the float, cross charges, voids, or any other unusual activity in relation to payments or tills.To conduct beginning of shift briefing, wherein you ensure all team members are aware of their sections and duties, the running order of the day, including the bookings and business of the day, as well as any menu items or specials, and any other relevant information.To assist and oversee the setting up of all dining areas, ensuring all is set within agreed time frames and deadlines.To Welcome guests to the bar or restaurant and allocate them to appropriate table.To be visible on the floor, engaging with guests, accurately taking orders and requests and communicate these to relevant colleagues in the F&B outlets and Kitchen.To serve Food & Beverages to our customers within our dining rooms, bar and restaurant, outdoor dining, function rooms and lobby areas as well as occasional room service.To ensure all room service trays and glassware are collected from corridors.To ensure that your work areas are kept clean at all times.To follow all hygiene regulations.To use every opportunity to maximise guest revenue by upselling and needs based selling.To be the first point of contact should any customer care issues arise, and to resolve these issues if possible, and to escalate appropriately and immediately if unable to resolve yourself.To communicate all customer care issues to management, as soon as possible, regardless of current status of issue. Supervisors will never complete their shift without adequate handover.To ensure all orders, bills and dockets are accurately recorded and presented to kitchen, guest and colleagues at end of shift.To ensure all orders you've taken have been correctly accounted for and paid before completing each shift.To ensure that any 'open' cheques or tables are passed over to a colleague before completing your shift.To ensure team members have completed a hand over and all assigned duties before clocking out for their shift.To carry out stock takes as required and communicate these totals to management to ensure adequate stock levels of required items, such as napkins, linens, wine, spirits, etc.To assist management in training and rostering as required.RequirementsAbout The RoleStrong work ethic and customer centric mindset requiredExcellent written and spoken English requiredExcellent organisation and communication skills requiredAbility to learn new information systems requiredResilience and capable of working under pressure a distinct advantagePerks and Benefits of working at the McWilliam Park Hotel:Very competitive salaryPRSA pension schemeCareer progression opportunities across the Windward groupEmployee Assistance ProgrammeDigital Wellness ProgrammeComplimentary, high quality meals on duty including breakfast, lunch & dinnerComplimentary barista-style coffeeDiscounted room & dining rates in Windward properties for you as well as friends and familyRefer-a-friend schemeTraining and development opportunities dedicated to your developmentEmployee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat daysCycle-to-work schemeAbout Windward ManagementMcWilliam Park Hotel is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 employees in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.Join Us Today as aFood & Beverage SupervisorSkills NeededAbout The CompanySince its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.Company CultureAt Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.Required CriteriaDesired CriteriaClosing DateWednesday 14th January, 2026Contract TypeparttimeSalaryBased on Experience