Role Overview
Tesco Ireland is currently seeking to appoint a Line Manager for Carlow who will have responsibility for supporting and leading a department and a team of people to deliver the best shop for our customers.
Responsibilities
Lead and coach your team to deliver the best shopping trip for customers by ensuring great service, standards and availability.
Deliver all key performance indicators for your departments.
Lead a team, making decisions every day that support them to do their jobs.
Deliver the training plan, ensuring all colleagues receive quality training, are validated to do their job and have an up to date training card.
Ensure all processes, routines and systems for your departments are completed accurately and at the right time.
Plan every seasonal, trade-driving and promotional activity to achieve maximum sales, impact and presentation.
Responsible for all safe and legal routines for your departments, ensuring plans are in place to address any identified issues.
Ensure that colleagues understand the importance of the “what” and the “how”, have objectives, regular reviews, career discussions and a live PDP.
Provide regular coaching and feedback across the store, improving the skills of your team.
Coach your team, giving them the confidence to call out behavioural issues and improve the shopping trip for customers.
Create an environment that encourages innovation and personal growth.
Role model a culture where customers love to shop and colleagues love to work.
Always put the customer first and consider them in everything you do.
Get to know your customers and serve them with pride.
Help to ensure products and services are available for customers at all times.
Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
Keep the shop floor and back areas clean and tidy at all times.
Use the training you receive to follow department routines and processes.
Follow all company policies and adhere to Health and Safety routines.
Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.
Qualifications
Must have previous management experience.
For the Line Manager role you have a demonstrated track record of:
Being passionate about delivering the right way for customers and colleagues.
Being adaptable and agile in your thinking.
Delivering key objectives in a fast paced environment.
Being the ‘Go To’ person for all queries for your department.
Shaping and influencing at the most senior level.
Previous Retail Experience preferred.
Leadership skills and style competencies: building strong relationships with colleagues, working collaboratively with the team, being warm and welcoming, pooling energy and resilience to keep momentum, making tough decisions, encouraging others to think differently, and practicing humility.
Benefits
Competitive salary from €37,500.
Bonus scheme.
Colleague Clubcard 10% discount (including a 2nd card for a family member).
Life assurance.
Pension scheme.
Save as you earn scheme.
Paid family leave.
Bike to work.
Long service awards.
Commuter scheme.
Wellbeing initiatives.
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