We're hiring for a Health & Wellbeing Account Manager
We're NFP, an Aon Company, and we provide services and solutions to support businesses and people. We have capabilities that extend around the globe, including here in the UK, Ireland, EMEA, APAC and North America. It's a time of rapid growth for the European arm of the business, so we are looking for someone to be responsible for managing consumer renewals, advising on tailored plan options, and overseeing the administration of Corporate Group Schemes.
We are recruiting for a Health & Wellbeing Account Manager to play a key role in supporting both individual and corporate clients with their health, dental, vision and wellness benefits. You'll be responsible for managing consumer renewals, advising on tailored plan options, and overseeing the administration of Corporate Group Schemes.
Overview of duties
* Manage our existing portfolio of retail health insurance clients.
* Proactively engage clients ahead of renewals with alternative plan options and quotes.
* Respond to inbound queries from our website and other channels.
* Support Health & Wellbeing consultants with day-to-day administration of corporate schemes (joiners, leavers, retaining business going from scheme to direct policies).
* Assist with onboarding new group schemes and client implementation.
* Liaise with insurers, employees, and HR teams to deliver a seamless experience.
* Process benefit changes, including enrolments, amendments, and terminations.
* Monitor health insurance renewals and recommend suitable options.
Person specification
Knowledge, skills and abilities:
* Clear, confident communication skills—especially when discussing plan changes.
* A tailored approach—understanding each client's unique needs.
* Adaptable in a fast-paced, evolving environment.
* Ability to manage competing priorities with strong organisational skills.
* Confidence in resolving issues and maintaining positive relationships.
Education / and or Experience
* APA Qualified (or working toward qualification).
* Minimum 2 years in a benefits administrator or similar role, ideally within a broker or health provider setting.
* Strong understanding of the Irish health insurance market and regulatory landscape.
Key Information
Hours: Monday – Friday, 35 Hours
Location: Blackrock, Hybrid
If this sounds like something you are interested in please apply, or contact Lucy Reed for further information.
We may be a global business, but our culture is united and truly collaborative. We strive to adopt a genuinely flexible approach to working.
Attractions - NFP
* We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working.
* Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients.
* We focus on making sure that people can bring their best selves to work every day; and that they are placing as much importance on family and community as they do their valuable work.
* Our diversity and inclusion initiatives and charity work form a large part of this.
Fill out the form below to apply for this role.
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