Level 3 Support Engineer Permanent Role ( Cork Onsite)My clients are seeking a Senior Technical Support Engineer to lead the resolution of complex issues across enterprise cloud and hybrid infrastructure environments. This role requires deep technical expertise, strong customer focus, and the ability to drive root-cause analysis in multi-layered systems.Key ResponsibilitiesOwn and resolve high-impact technical issues end-to-endTroubleshoot across cloud, virtualization, networking, and OS layersPartner with engineering teams for root-cause analysis and long-term fixesDocument solutions and contribute to knowledge sharingRequired Experience5+ years in virtualization and cloud infrastructureStrong expertise in:VMware vSphere / ESXi / vCentMicrosoft 365 & AzureLinux & Windows ServersKubernetesNetworking (TCP/IP, DNS, routing)Firewall security & Load BalancersActive Directory & enterprise infrastructureProven ability to troubleshoot complex, multi-component environmentsStrong communication and customer management skillsMicrosoft or VMware certificationsITIL knowledge or certificationBerkley Business & Technology is a specialist consultancy, recruiting professionals for organizations throughout Ireland, UK & Europe; for more information go to www.berkley-If you would like to discuss this vacancy further or to discuss your career options in confidence, please send your profile to -