Job Title: Community and Events Fundraising Manager
Responsible to: Director of Income Generation
Hours per week: 35 hours, Monday to Friday
Location: NICHS HQ, Belfast (Hybrid Working arrangements available)
Salary: £42,708 (NJC Point 33)
Contract: Full Time Permanent
SUMMARY
Northern Ireland Chest, Heart and Stroke (NICHS) currently needs approximately £3 million income per annum to operate, primarily to support its care and prevention services and to fund local research programmes.
You will manage and develop a high-performing, proactive, and innovative community and events fundraising team, and oversee the management, engagement, and growth of a community ambassador network to support fundraising activity across NI. You will work in collaboration with the wider team on shared projects and initiatives, ensuring the community team is committed to the values of the organisation.
Main Responsibilities
* Strategic Management: Support the Director of Income Generation in the development of innovative and sustainable community/events fundraising strategies aligned to the overarching Income Generation strategy, to maximise income from a broad range of community and events fundraising, whilst helping to raise both the awareness and profile of NICHS across NI.
* Lead in the development and delivery of annual community and events plans, setting income targets with clearly defined financial and non-financial performance measures for the team, including reactive and proactive objectives, as well as the development of contingency plans, as appropriate, throughout the year to ensure all annual targets are achieved.
* As part of the Income Generation Management team, you will play an active role in helping to develop shared initiatives and projects to continuously enhance teams' performance and to maximise income and long-term supporter engagement and loyalty.
* Develop and lead in the delivery of an engagement and stewardship programme to grow and strengthen the community ambassador network.
Operational & Delivery
* Manage and develop a pro-active community and events fundraising team, setting clear target-driven workplans with SMART objectives and KPIs, leading by example to ensure successful delivery of all set objectives and targets.
* Work closely with the NICHS Communications team to develop, market, and implement a range of new innovative activities and initiatives to maximise community and events income, ensuring cost-effective methods and good ROIs.
* Regularly monitor, evaluate, and report to the Director of Income Generation on all community- and events-related income streams, including ROI and baseline and growth reviews.
* Ensure effective, efficient use of the fundraising CRM by the Community and Events team, accurately recording and managing activity, and proactively relationship-manage stakeholders, ensuring ongoing training and development to maximise the full use of the CRM and ensure GDPR compliance.
Engagement and Marketing
* Work closely with the Comms team to develop creative and inspiring fundraising products and materials to maximise income potential from community and events sources.
* Work closely with the Communications team to effectively utilise all engagement channels and platforms to maximise all audiences, and develop links with local and regional media to support fundraising needs and maximise promotion and acknowledgement of community supporters across NI.
Other Duties
* Keep abreast of changes within the sector and adapt to keep the community fundraising programme relevant, engaging, and prioritised based on maximising income at all times.
* Pro-actively network, engage, and build relationships across all relevant platforms and target audiences to develop and grow new opportunities and contacts.
Person Specification
Essential criteria:
* Third-level qualification or equivalent.
* A minimum of 3 years demonstrable experience in community and/or events fundraising, generating significant sums.
* A minimum of 2 years experience in successful strategic planning, including developing innovative strategies and delivering supporting plans to grow income.
* Excellent and confident presentation skills, including written and oral communication.
* Demonstrable experience of people management and of leading a team to deliver results.
* Excellent financial management skills, including managing budgets, meeting financial targets, and reporting and analysis.
* Advanced skills in Microsoft Office.
* Experience in using a CRM Database system.
* Valid UK driving licence and use of a car.
Desirable criteria:
* Demonstrable knowledge of the Third sector in NI.
* Knowledge of the work of NICHS.
* A clear desire and drive to work in the charity sector.
It is a requirement of the role that the post holder is prepared to travel as required and occasionally work outside of normal office hours.