Job Overview
The Strategic HRIS Business Manager is responsible for supporting the global HR business function on best practice use, governance, and monitoring of the company's HRIS application.
This role supports various modules: Talent, Learning, Recruitment, Onboarding, Compensation, and Global Mobility application, Assignment Pro.
Main Responsibilities:
1. Drive efficiencies in configuration to support enhanced ways of working across global teams.
2. Collaborate closely with team members to provide a full set of functional and technical services required to support Hire to Retire processes.
3. Manage the HRIS integration landscape.
4. Proactively monitor and resolve system-related issues impacting end-user experience, data integrity, or overall system functionality.
5. Cross-train across other HRIS modules and relevant employee-facing products that integrate with the HR suite.
6. Deliver new business solutions by executing projects end-to-end, including requirements gathering, gap analysis, solution design, process documentation, system configuration, test planning and execution, training documentation support, and post-go-live support.
7. Manage direct reports and work closely with an offshore team.
8. Handle day-to-day system changes/issues for relevant modules, including configuration and role-based permissions.
9. Oversee the HRIS release cycle and collaborate with the Global HRIS Manager to determine the release plan/approach.
10. Conduct thorough testing of system changes in lower instances (Preview/Test) and Production environments.
11. Ensure regular refreshes of lower instances to mirror Production settings as part of regular system maintenance.
12. Support organizational communication and change management efforts.
13. Maintain updated and accurate system configuration documentation.
14. Ensure compliance with change management processes.
15. Provide ongoing support to end users, understanding the end-to-end process.
16. Interact with Support and our Support Partners to manage issues/resolution.