Job Description
We are seeking an experienced Customer Service Manager to join our team. As a key member of our management staff, you will be responsible for leading our customer-facing team and ensuring that we provide exceptional service to our customers.
Key Responsibilities
* To assist the store manager in achieving sales targets through effective management of store operations and personnel.
* Supervise the activities of the retail sales team daily and ensure necessary tasks are completed to an appropriate level.
* Ensure high-quality customer service is provided at all times.
* To delegate and communicate effectively with the team.
Requirements
To be successful in this role, you will need:
* Fully Flexible (Working Hours)
* Demonstrate strong people development skills and excellent interpersonal skills.
* Above-average coaching, feedback, and listening skills.
* Organization and planning skills.
* Pride in appearance and credibility with individuals and groups.
Benefits
This is a fantastic opportunity to join a dynamic and growing company. As a Customer Service Manager, you can expect:
* A competitive salary and benefits package.
* Ongoing training and development opportunities.
* The chance to work with a talented and dedicated team.
About Us
We are a leading provider of retail services, committed to delivering exceptional customer experiences. Our team is passionate about providing outstanding service and creating a positive shopping environment for our customers.