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Zurich Insurance Europe AG is looking for a Personal Lines Agent in Wexford.
The successful candidate will work within the Personal Lines Team, dealing directly with brokers on their policies, addressing policy renewals, new business, and mid-term adjustments. Supporting the broker with their underwriting queries. The role provides an opportunity to gain experience in customer service, customer retention, policy administration, and sales across our home, motor, and travel products.
Your Role
As a Personal Lines Agent, your main responsibilities will include, but are not limited to:
Your Skills and Experience
As a Personal Lines Agent, your skills and qualifications will include:
* Excellent phone manner & communication skills
* Good IT Skills (use of MS Office Products)
* Minimum of 2 honours in Higher Level subjects in the Leaving Certificate (or equivalent) or a Third Level Qualification (minimum level 6 standard) or relevant work experience
* Experience in a similar work environment – dealing with customers
* Experience within the insurance industry would be an advantage
* Completed or in the process of completing CIP as a minimum and/or ACII qualification
* Demonstrate excellent verbal & written communication skills
* Attention to detail, ability to interpret data, and follow work through
* Ability to prioritize and manage own work while considering the greater impact on the team
* Enthusiastic, professional, positive, and flexible approach, including self-motivation
* Build rapport with customers quickly and put the customer at the center of everything we do
* Resilience in the nature of our work and adaptability to changing conditions
* Good negotiation skills to close renewal offers & be target-focused
* Quick learning capabilities and aptitude for understanding insurance product variables
* Solution-focused approach in dealing with work and stakeholders
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