Product Support - API & Integration Stack
We’re looking for a technically sharp, customer-focused engineer to support application issues across integrations, APIs and authentication layers for a global enterprise software client.
Why join this team?
You’ll be part of a high-performing engineering support group solving gnarly integration bugs, REST/SOAP issues, and identity management blockers for enterprise customers. Expect real impact, complex issues, and lots of scope to grow your skillset.
What you’ll be diving into:
* Debugging REST, SOAP, JDBC/ODBC, LDAP, SAML
* Analysing Java logs and JavaScript scripts
* Working across HTTP, TCP/IP, and cloud application environments
* Diagnosing integration failures between systems
* Helping customers navigate deep-rooted technical issues
What you bring:
* 2–4 years in a technical support or SaaS engineering role
* Scripting in JavaScript, Python, Shell Scripting
* Familiarity with object-oriented programming (Java preferred)
* Solid database skills (MySQL or Oracle)
* Strong communication and a natural customer rapport
Perks & Setup:
* Annual Salary from €40,000 up to €49,000 doe
* 11-month PAYE Contract - weekly pay
* Hybrid 2–3 days onsite (Dublin City)
* Annual leave + bank hols + Laptop
Ready to join a global team solving real engineering problems?For more information,reach out to Som with your CV or Apply now.
Som | som@principlehr.com #J-18808-Ljbffr