Job Introduction
Digital Experience Specialist
Location: Global Tech Company, Leopardstown, Dublin
Salary: €30,000 - €35,000 per annum plus Sodexo Benefits
Contract Type: Full Time, Permanent
About the Role
We are looking for a Digital Experience Specialist to play a key role in enhancing the digital dining journey for users of our Everyday App within a Global Tech environment. This role blends data accuracy, user experience (UX), analytics, and stakeholder collaboration, with a strong focus on continuous improvement and digital adoption across Ireland and the UK.
You'll work closely with Operations, Marketing, Culinary teams, and Technical SMEs to ensure our digital platforms are accurate, engaging, and insight driven.
What You'll Be Doing
Digital Data & Content Management
* Maintain accurate and up-to-date menu and food item data within the Everyday App
* Ensure all content meets quality, brand, and UX standards
* Identify and resolve data issues in collaboration with technical teams
User Experience & Engagement
* Analyse user behaviour and engagement data to identify UX improvement opportunities
* Support UX testing, feedback sessions, and interface optimisation
* Contribute to the growth of digital adoption across the client portfolio
Reporting & Insights
* Develop and manage performance reports using tools such as Dynamify
* Track key metrics, trends, and engagement levels
* Present insights and recommendations to stakeholders to support data-driven decisions
Stakeholder Collaboration
* Work cross-functionally with Marketing, Culinary, Operations, and Technology teams
* Act as a bridge between technical and non-technical stakeholders
* Support digital initiatives aligned with Sodexo and client strategies
Continuous Improvement
* Stay informed on digital, UX, and data management trends
* Share best practices and contribute to a culture of innovation and service excellence
What We're Looking For
Essential Skills & Experience
* Strong data entry and data management skills with high attention to detail
* Experience working with digital platforms or mobile applications
* Understanding of user experience (UX) principles
* Excellent communication and stakeholder engagement skills
* Ability to work in a fast-paced, evolving environment
* Comfortable analysing data and translating it into actionable insights
Desirable
* Experience in food service, corporate services, or hospitality environments
* Familiarity with digital reporting tools and dashboards
* Experience supporting digital transformation or adoption initiatives