Community Manager (Longford / Westmeath)
We are currently recruiting for a
Community Manager
to join our
Tarasis Healthcare Division
in
Longford/ Westmeath & Sligo!
The Community Manager will plan, implement, and deliver a quality service to our service users in the Community and will ensure the performance of Care Staff is monitored and maintained in accordance with Tarasis and Regulatory Bodies standards.
Main Duties & Responsibilities:
Set up new client care plan within 2 working days and ensure all care staff and management information system (OneTouch) is updated accordingly.
Organise and complete the introduction of care staff to all new clients.
Manage the Amendments process ensuring that care plan is updated within 5 days, care staff is notified and Onetouch updated accordingly.
Inform the client if their care assistant is late or there is a change to their usual care assistant.
Ensure smooth maintenance of existing business and identify areas of further development.
Ensure budgeted hours are met and increased.
Promoting Tarasis at all times and report on any potential new areas of business.
Adhere to confidentiality and protection of vulnerable adults/children policy at all times.
Overall responsibility of the Care Assistant Rota's to ensure that all clients calls are covered.
Care Staff
To manage, support and develop a team of care assistants by:
Team working among care staff, to ensure they maintain a high-quality delivery of service.
Assist with recruitment & selection of new staff as required.
Manage the rearrangement of work schedules (rotas/runs) of care assistants to ensure 'Best Practice' and 'Quality' is maintained at all times.
Ensure all clients calls are permanently allocated to care assistants and at the end of each day Onetouch is checked to ensure all calls covered.
Organise shadowing of all new care staff.
Signing off of mentoring process, completion of month and 6-month probationary reviews.
Completion of staff assessments.
1:1 to take place each month, via phone and each quarter face to face.
Completion of annual appraisals with all staff in designated area.
Ensure QA schedule is managed in accordance with Tarasis's policies and procedures.
In conjunction with the Quality department manage Investigatory and Disciplinary meetings.
Complete full investigatory minutes report to Quality Department.
Completion of Return to work interviews.
Completion of monthly team meetings
Ensure sufficient levels of personal protective equipment (PPE) are available for care staff and ensure they are wearing these when completing the necessary tasks.
Other Duties:
Ensure you carry out the necessary training for the job role
Assist in the training and support of new staff
Carry out any other duties as specified by your Line Manager, in conjunction with the business needs
Flexibility as early mornings and late evenings may be required in addition to working every second weekend where it is expected that you will manage the cover for your area
What We Need From You:
QQI Level 6 in Healthcare or Equivalent
1 year's experience managing a team of staff with proven management capabilities in customer satisfaction, problem solving, motivating and leading people and working to meet deadlines
Excellent command of the English Language - both written and spoken
Effective communication and leadership skills
Ability to maintain accurate and up to date records and care plans in accordance with company policies and procedures and in line with regulatory bodies
Flexible and adaptable to work in any area within the region
Full, current driving licence/ access to a car
As part of the recruitment process for this role, we will carry out a Garda Vetting.
Contract Type:
40 Contract, Permanent
Working Hours:
8:30am - 5:30pm (Monday - Friday), plus oncall on a rota basis
Location:
Longford/Westmeath & Sligo
*Full Job Description is available upon request*
Tarasis Enterprises is an equal opportunity employer.
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