**Wines Direct****Job Title:****Retail Sales Assistant****Location:**Mullingar WINES DIRECT LTD Job Description Title: Retail Sales Assistant Based at: Wines Direct, Lough Sheever Corporate Park, Mullingar, Co. Westmeath.
and Wines Direct, Magazine Road, Athlone Job purpose: To provide a top-class level of customer service and a retail environment that leads to a wonderful customer experience.
Key responsibilities and accountabilities: Provide outstanding customer service to all customers at all times, through: · Always being well presented and approachable to the customer · Maintaining a high level of product knowledge · Ensuring promises to customers are always kept (e.g.
deliveries, collections, sending tasting notes) · Always welcoming customers as they enter the premises.
· Re-enforcing the Wines Direct ethos and methodology ('The Message') at all times.
· Always offering customers to taste whatever wines are available to taste and tasting with them.
· Achieving a level of 0 (ZERO) customer complaints · Maintaining the retail environment to an impeccable level, including stocking, managing displays and general cleanliness.
Enhance retail unit sales and assist in reaching financial targets, through: · Selling wine to customers in a manner that encourages repeat store visits and purchases.
· Selling through our product range by talking with customers and building rapport.
· Ensuring that all wines are available on the shelves and are priced/labelled correctly.
· Assisting with wine tasting events during the year.
· Accurate till operation, including applying only appropriate discounts.
· Accurate use of credit card terminals.
· Following all procedures in relation to stock control and assisting with stocktaking.
· Carry out any other duties that are commensurate with the position as they arise as directed by the retail manager * Shrifts will be across both Mullingar and Athlone stores and will be rostered in advance.
Must be available to work in both locations.
Benefits: Company events Employee discount On-site parking Sick pay Store discount Schedule: Monday to Saturday Weekend availability Ability to commute/relocate to both locations: Mullingar, CO. Westmeath: reliably commute or plan to relocate before starting work (required) Magazine Road, Athlone, Co Westmeath Job Type: Full-time
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