Job Title: Senior Director Product Management
At Genesys, we empower organizations to create exceptional experiences for their customers and employees. Our AI-powered platform enables companies to accelerate growth by delivering personalized experiences at scale. As a visionary leader, you will shape the future of product management, driving innovation in agentic AI that empowers humans and machines to work together seamlessly.
About the Role:
* Leverage your expertise in AI-driven product management to define and deliver innovative solutions that transform customer and agent experiences
* Pioneer new paradigms in agentic AI, where human agents and AI systems collaborate to optimize decision-making and problem-solving
* Collaborate with cross-functional teams to build forward-looking roadmaps for Knowledge AI, Agent Copilot, and next-generation agentic capabilities
* Engage closely with strategic customers to co-create innovative use cases and drive adoption of agentic AI solutions
* Champion the vision of agentic AI through executive briefings, industry forums, and thought leadership initiatives
Requirements:
We are seeking a seasoned professional with:
* A minimum of 15 years of experience in product management, preferably in enterprise SaaS or AI-driven platforms
* Demonstrated leadership in defining and delivering AI-powered augmentation or collaboration products
* Expertise in emerging trends in Generative AI, LLMs, reasoning engines, and knowledge orchestration
* A proven track record of leading teams to deliver solutions that reshape customer or employee experiences
Benefits:
We offer a range of benefits to support your career growth and well-being:
* Flexible work schedules and remote work options
* Development and career growth opportunities
* Excellent pension scheme
* Bonus scheme
* Health Insurance
* Income Protection & Life Assurance
Join us in shaping the future of product management and agentic AI!