Customer Service SpecialistHarmonics Recruitment is currently seeking a Customer Service Specialist on behalf of one of their clients based in Limerick. This is a 39-hour per week role, with working hours of either 7:00 a.m. – 3:30 p.m. or 8:00 a.m. – 4:30 p.m.Job Title: Customer Service RepresentativeDepartment Name: Customer Service Position Reports to: Senior Supply Chain SpecialistJob Summary: Provides sales support to customers, sales representatives, and other internal staff to ensure timely processing of customer orders and inquiries; and resolution of problems. Job Duties and Responsibilities: Makes identifiable and substantial contributions to continuous improvement. Performs all duties consistent with established guidelines consistent with ISO-9001 and those elements of GMP deemed necessary to support our business (as outlined in the Quality Manual). Actively complies with and endorses Department and Company objectives. Receive, process and enter orders into computer system. (Includes price checking, updating customer information, conducting credit checks, etc.)Provide customer service including taking and expediting orders, communicating order information, addressing inquiries and researching/resolving problems. Coordinate with other departments to communicate customer information and address customer inquiries. Provide sales support to traveling sales representatives. Attend and actively participate in team meetings. Travel to key accounts and related seminars. Perform other duties and special projects as assigned by Senior Supply Chain Specialist. Job Specifications: Requires Level 5 Leaving CertificateExperience in customer service or sales preferredGood telephone and communication skills (written and verbal)Self-motivatedStrong organization skills and attention to detailsComputer proficiency including ERP an advantageService and Teamwork a priorityBenefits The benefits include healthcare, pension,Benefits:Healthcare, Pension