The Sheraton Athlone Hotel, part of the prestigious Hodson Bay Group, is seeking a
Night Supervisor
to join our award-winning team. Located in the heart of Athlone, Ireland's Hidden Heartlands, our hotel offers 167 stylish rooms, exceptional dining, a state-of-the-art spa and leisure centre, and world-class event facilities. As a proud recipient of the
Outstanding Employer Award 2025
by Failte Ireland's Employer Excellence Programme and recognised as a
Great Place to Work
, we are committed to fostering an inclusive, supportive, and dynamic workplace.
About The Role
As
Night Supervisor
, you will play a vital role in overseeing the smooth operation of the hotel during night hours. Reporting to the Night Manager, you will ensure the safety, comfort, and satisfaction of our guests while maintaining the highest standards of service. This is a fantastic opportunity for an experienced professional looking to develop their career within an internationally recognised brand.
Key Responsibilities
* Oversee all hotel operations during the night shift in the absence of the Night Manager.
* Manage late check-ins and early check-outs with efficiency and professionalism.
* Conduct regular security and fire checks to ensure guest safety.
* Handle guest inquiries, complaints, and requests promptly and courteously.
* Supervise the preparation and setup of meeting rooms and event spaces for the following day.
* Monitor cleanliness standards across all public areas and ensure compliance with health and safety regulations.
* Manage late-night bar service and ensure accurate cash handling procedures.
* Provide detailed handovers to day staff to ensure continuity of service.
What We're Looking For
We are seeking a motivated individual who thrives in a fast-paced environment and demonstrates exceptional leadership skills:
* Experience: Previous experience as a Night Auditor or Night Supervisor in a 4-star hotel is essential.
* Skills: Strong customer service skills with excellent problem-solving abilities. Proficiency in hotel management systems (Opera preferred) and Microsoft Office Suite is required.
* Personality: A positive "can-do" attitude with excellent presentation and communication skills.
* Language: Fluent written and spoken English is essential.
Why Join Us?
At Sheraton Athlone Hotel, we believe our people are our greatest asset. We offer an environment where you can thrive professionally while enjoying exceptional benefits:
* Complimentary access to Sheraton Fitness facilities.
* Meals provided while on duty.
* Free on-site parking.
* Staff discounts at our spa and across Hodson Bay Group hotels.
* Career development opportunities supported by industry-leading training programmes.
* Recognition initiatives such as Associate of the Month awards.
Our Culture
As part of the Hodson Bay Group, we are proud to be ranked among Ireland's
Best Workplaces 2025
and recognised as a
Best Workplace for Women
. We champion inclusivity, respect, and professional growth, ensuring that every team member feels valued and empowered to succeed.
How To Apply
If you are passionate about hospitality and want to be part of an award-winning team that values excellence, we would love to hear from you Please submit your CV along with a cover letter detailing your suitability for this role.
Join us at Sheraton Athlone Hotel-where your career can flourish in an environment that celebrates success and innovation