The Parts Advisor position is an integral role within the team, delivering front-line, best-in-class service and support to customers and employees.
Responsibilities:
* To deliver spare parts.
* To actively pursue new parts trade business.
* To build & maintain an excellent working knowledge of all relevant parts systems.
* To achieve high levels of customer satisfaction.
* To achieve a high level of accuracy in the processing of all spare parts movements.
* To ensure a high standard of housekeeping & compliance with all Health & Safety procedures.
* To pro-actively contribute to departmental and inter-departmental teamwork and to be supportive of the overall company mission and related initiatives.
* To maintain a high standard of personal presentation at all times.
* NB: the job description is a guideline and does not aim to detail every possible task and expectation. The job description may be subject to change from time to time.
Knowledge and skills:
* Previous Parts Department experience desired but not essential
* Customer & quality focused
* Building & maintaining relationships
* Good Communicator
* Attention to detail
* Change management
* Flexibility to learn new skills
* Strong team player
* Full driving license
Additional information :
* 30k - 36k
* The hours of attendance are based on a 39 hour week. There will be staggered attendance shifts within the hours of 7.00am - 5.00pm Monday to Friday (rotational)
* Salary depends on experience.
* Competitive monthly bonus
* 20 days annual leave plus 10 public holidays.