Company DescriptionProsperous Group Ireland has over 25 years of experience in guiding businesses through effective marketing strategies. Specializing in both traditional and digital marketing, the company ensures that businesses can identify potential customers and engage them to drive profitable transactions. As digital marketing continues to evolve, Prosperous Group excels in offering expertise for multi-channel marketing to help clients achieve precision-targeted campaigns. Operating across four platforms—Prosperous Marketing,,, and —Prosperous Group is committed to helping businesses thrive in a digital-first world.Role DescriptionThis is a full-time on-site position located in Dublin for a Customer Success Specialist. The role involves providing excellent customer service, ensuring customer satisfaction, supporting clients with their needs, and resolving inquiries. The specialist will also utilize analytical skills to solve problems effectively and contribute to improving customer support processes. You will play a key role in maintaining positive client relationships to align with the company's goal of helping businesses achieve their full marketing potential.QualificationsProven skills in Customer Service, Customer Satisfaction, and Customer Support to address and resolve inquiries efficiently.Strong Analytical Skills to assess customer needs, identify patterns, and provide effective solutions.Excellent Communication skills to effectively coordinate with clients and internal teams.Previous experience in customer relationship management, marketing-related roles, or similar fields is a plus.Ability to adapt in a fast-paced environment and a customer-focused attitude.Bachelor's degree in Business, Marketing, or a related field is an advantage.