Senior IT Operations Manager Position
We are seeking an experienced Senior IT Operations Manager to lead our high-performing team based at our advanced manufacturing facility in Cork. This role involves overseeing site-level IT operations and projects, ensuring seamless coordination of support and service activities.
The ideal candidate will have a minimum of 10 years' experience in IT systems within life sciences manufacturing, with solid grounding in MES, Process Control, and Automation technologies.
This is a challenging opportunity for someone who thrives in environments where strategic thinking meets hands-on delivery, and who is able to manage stakeholder expectations across multiple levels.
* Act as the primary liaison for site-level IT operations and projects.
* Manage a dedicated team focused on delivering key managed services (MS), including support coverage, system administration, validation, and project execution.
* Lead resource planning and recruitment efforts for both managed services and professional placements across the site.
* Collaborate with cross-functional leaders - from engineering to sales - to enhance and expand our on-site IT service footprint.
* Owning service delivery metrics, financial performance tracking, and reporting to internal leadership and client stakeholders.
A successful track record in both technical delivery and team leadership roles is essential. The ideal candidate will possess strong strategic thinking capabilities, the ability to lead and inspire diverse teams, and excellent communication skills.
In return, you will be rewarded with the opportunity to work on a high-profile project, collaborate with experienced professionals, and develop your skills in a fast-paced environment.
Requirements
* Minimum of 10 years' experience in IT systems within life sciences manufacturing.
* Solid grounding in MES, Process Control, and Automation technologies.
* Proven track record in technical delivery and team leadership roles.
* Strong strategic thinking capabilities and excellent communication skills.