Job Description:
A vacancy has arisen for a Field Service Engineer to join our team based out of Rathcoole, Co. Dublin.
The role contributes to the success of our organization by carrying out effective maintenance and repair work on equipment out at customer premises or on site, ensuring both quality standards and timelines for repair are optimised at all times leading to increased customer confidence and repeat business.
Your responsibilities as a Field Service Engineer will include:
* Carrying out, servicing, inspection and repair of earthmoving machinery and equipment at customer premises.
* Diagnosing specific fault issues and taking appropriate action.
* Correctly filing all service manuals and that they are consistently updated.
* Undertaking all work strictly in compliance with manufacturer guidelines and recommendations.
* E escalating the appropriate action in relation to broken or damaged company equipment.
* Developing an effective working relationship with the support team at the depot and supporting others where required.
Maintaining a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
Supporting the roles of others ensuring administration and paperwork is completed effectively and on time as and when required.
Coordinating with customers to ensure that their needs are understood and that a flexible approach is adopted to meeting their needs.
Working with customers in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is clean and left in a condition that satisfies the customer.
Required Skills and Qualifications:
To be considered for this role you will need to have:
* Satisfactory completion of a recognised apprenticeship in a related industry.
* Able to demonstrate previous experience in a similar role and/or industry.
* Computer literate and able to demonstrate uses of IT relevant to the role.
Good communication skills at all levels and a flexible approach to work.
Benefits:
We offer:
* The opportunity to work with an industry-leading manufacturer.
* A secure and progressive work environment.
* Competitive salary and benefits.
* Training and personal development opportunities.