Job Overview
The Customer Service Liaison Coordinator plays a crucial role in ensuring seamless communication between the service manager and field engineers.
This position involves working in a fast-paced environment, where attention to detail and effective planning are essential.
The successful candidate will be responsible for:
* Managing and prioritizing customer service requests
* Coordinating with the maintenance department to ensure efficient reporting and data management
* Providing support to a team of engineers and apprentices on a day-to-day basis
* Liaising with stakeholders to resolve any issues or concerns
Key skills and qualifications include:
* Excellent communication and interpersonal skills
* Strong organizational and time management skills
* Ability to work under pressure and meet deadlines
* Effective problem-solving and conflict resolution skills
* Proficiency in Microsoft Office and other relevant software
As a key member of our team, you will have the opportunity to develop your skills and contribute to our organization's success.
Required Skills and Qualifications
* Communication skills
* Microsoft Office skills
* Planning and methodical approach to work
* Leadership and collaboration skills
* Effective written and verbal communication
Benefits of this Role
* Opportunity to work in a dynamic and fast-paced environment
* Chance to develop your skills and expertise
* Collaborative and supportive team culture
* Competitive salary and benefits package
What We Offer
* A comprehensive training program to enhance your skills and knowledge
* A supportive and collaborative team environment
* A competitive salary and benefits package
* Ongoing opportunities for professional development and growth