OverviewMPG Recruitment are seeking an IT Support Technician to monitor, manage, and support customer IT systems, ensuring security, performance, and availability. You’ll be part of a dynamic team helping clients optimise their IT infrastructure across on-premise and cloud environments.Salary depends on experience.ResponsibilitiesManage and monitor IT systems via RMM platforms.Provide support for Microsoft applications & operating systems.Maintain IT documentation and inventory.Communicate with customers on incidents, updates, and maintenance.Escalate technical issues where necessary.Ensure SLAs, policies, and procedures are met.QualificationsStrong knowledge of servers, workstations, routers, firewalls, LAN/WAN.Experience with IT support and monitoring tools.Self-motivated, proactive, and a strong communicator.Degree in Computer Systems & Networking (or equivalent experience).Microsoft certification preferred.Interested? Send your CV to Margaret@MPGRecruitment.ie
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