Job Title
Service Delivery Manager
Description:
Red Chair Recruitment is hiring a Service Delivery Manager on behalf of our client to lead B2B broadband and VOIP installations. This role suits a hands-on individual with strong ICT skills and a track record in service delivery, project coordination, and customer support.
* This position entails coordinating with internal teams to ensure timely, professional service that meets the highest standards.
The candidate should have experience configuring routers, VOIP handsets, and cloud PBX systems as required by clients.
[](#Ticket Installation)
Acting as the main contact for clients during onboarding means being responsible for addressing their queries promptly]#Meeting Client Needs}Attend onsite meetings when necessary to demonstrate commitment to excellent client care.