The ideal candidate for this role will have a strong background in learning and development, with experience in designing and implementing comprehensive evaluation strategies. They will be responsible for analyzing training outcomes at multiple levels, including reaction, learning, behavior, and results.
Key Responsibilities:
1. Design and implement robust evaluation methodologies using Kirkpatrick's four-level model and other relevant frameworks.
2. Analyze data to measure the impact of learning initiatives on technician performance and data center operations.
3. Develop and administer surveys, interviews, and assessments to gather data on program effectiveness.
4. Conduct thorough audits of existing training programs to assess their alignment with organizational goals and technician needs.
5. Ensure compliance with relevant local regulations in learning program design and delivery.
6. Prepare detailed reports and presentations on evaluation findings and audit results.
Requirements:
* Several years of experience in learning and development, education, or a related field.
* Strong understanding of Kirkpatrick's evaluation method and other training evaluation frameworks.
* Experience in conducting program audits and ensuring compliance.
* Strong analytical and data analysis skills.