We are seeking a professional, organized, and welcoming Receptionist to be the first point of contact for our Plant in Burnfoot, Co Donegal.
This role is critical in creating a positive impression for visitors, including international colleagues, clients, and partners.
The Receptionist will manage front desk operations, coordinate visitor logistics, and support administrative functions in a dynamic, multicultural environment
Responsibilities and Measurement Criteria with Time investment Needed on Each: -
Greet and assist visitors, ensuring a professional and friendly welcome at all times
Manage incoming calls, emails, and inquiries, directing them appropriately
Coordinate visits from global colleagues, including scheduling, access badges, meeting rooms, and hospitality arrangements
Maintain visitor logs and ensure compliance with site Security and Health & Safety procedures
Provide basic information about the company, site policies, and directions within the facility
Handle mail, courier services, and deliveries
Support meeting logistics, including room bookings, catering, and equipment requests.
Assist with administrative tasks such as data entry, document preparation, and office supplies management
Collaborate with internal teams (HR, Facilities, Security) to ensure smooth front office operations
Maintain a clean, organized, and professional reception area
Qualifications:
A minimum qualification of NFQ Level 5 (Ireland) or RQF Level 4 (UK), or an equivalent qualification, is required.
Additional / Preferred Skills & Qualifications: -
Proven experience in a receptionist, front desk, or administrative role (preferably in an industrial or engineering environment)
Strong communication and interpersonal skills, with the ability to interact confidently with international visitors
Fluency in English required; additional languages are a strong advantage
Professional appearance and customer-oriented attitude
Excellent organizational and multitasking abilities
Familiarity with office software (e.g., Microsoft Office) and phone systems
Ability to handle sensitive information with confidentiality
Knowledge of Travel Booking Procedures would be preferred but not essential.
About the Team
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation or disability.
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