Job Title: Road Freight Transport Operator
Description:
We are seeking a highly organized and experienced Road Freight Transport Operator to join our team in North Dublin.
As a key member of our operations team, you will be responsible for the coordination and management of road freight shipments, with a specific emphasis on groupage traffic.
You will play a crucial role in planning deliveries and collections, liaising with drivers, customers, and port authorities to ensure all consignments are handled efficiently and in compliance with relevant regulations.
Main Responsibilities:
* Coordinate daily groupage collections and deliveries across Ireland and the UK
* Manage freight movements through Dublin Port, ensuring all documentation and customs requirements are accurately completed and submitted
* Communicate with hauliers, subcontractors, and customers to schedule and monitor shipments
* Input and maintain accurate shipment data within the transport management system
* Prepare and manage all necessary customs clearance paperwork
* Ensure compliance with all road transport legislation and company policies
* Proactively resolve any transport or customer issues in a timely manner
* Liaise with warehouse teams to ensure correct loading/unloading of groupage freight
* Monitor driver performance and adherence to schedules
* Build and maintain strong relationships with clients and service providers
* Act as the first point of contact for drivers and subcontractors, providing ongoing support and guidance throughout the day
* Assist in managing driver schedules, ensuring routes are optimised and service levels are met
* Coordinate with subcontractors, ensuring they meet performance standards and maintain quality service
* Support fleet management operations by ensuring that vehicles are properly maintained, serviced, and roadworthy
* Ensure fleet records are accurately maintained, including servicing, inspections, and compliance documentation
* Act as a liaison between drivers, subcontractors, and the transport management team, ensuring smooth communication and quick resolution of any operational issues.
Requirements:
* Minimum 2-3 years' experience in a road freight forwarding role, with a focus on groupage
* Strong working knowledge of Dublin Port operations, customs procedures, and port systems
* Experience handling UK-Ireland freight movements post-Brexit is essential
* Proficient in transport management systems and Microsoft Office applications
* Understanding of customs processes and procedures