Overview
The Tender Representative 1 is responsible for working with Cook Medical Divisions & other relevant departments within Cook Medical, to ensure that Tenders to supply Cook Medical products to the European Market are submitted in a timely and accurate manner. This role is also responsible for ensuring Cook Medical product pricing is updated on the relevant systems.
Reporting to: Team Lead 1, Customer Support
Find out more about Cook Medical here
Responsibilities
* Prepare quotations received from Customers & Cook Medical Sales teams and send written price confirmation to the Customer as required / appropriate.
* Search for potential tender notices relevant to Cook Medical’s business.
* Work with key stakeholders within Cook Medical Divisions to ensure Tenders are submitted within customers’ specific deadlines and requirements – focussing on less complex Tenders.
* Oversee the compilation to ensure that tenders and bids are handled professionally, quickly, and compliantly.
* Support colleagues on more complex Tenders as required.
* Work with other departments within Cook Medical globally as required to gather information relevant for tenders – e.g., Finance, Marketing, Manufacturing, Regulatory, Logistics, etc.
* Maintain accurate Tender files for historical & reference purposes, including information relating to awards, alterations & extensions of contracts.
* Update Pricing on relevant systems as necessary to allow for accurate order entry
* Complete all training assigned in a timely manner to ensure required level of competence for this role and to maintain audit compliance.
* Provide guidance and assistance to colleagues as appropriate / able based on training and experience.
* Take on additional tasks and involvement in the execution of new departmental projects and initiatives as trained / required.
* Consistently display a positive attitude towards customers and colleagues, treating everyone in a professional manner and with respect
* Ensure that all duties are carried out in compliance with the company’s Quality Management System.
Qualifications
* Experience or knowledge of Pricing, Tenders or Public Procurement advantageous.
* Legal or Business qualification advantageous.
* Fluency in Italian and English.
* Excellent written skill in the relevant languages.
* Excellent organisational & prioritisation skills.
* Ability to work under pressure & towards tight deadlines.
* Strong research & analytical skills.
* Attention to details, with clerical speed & accuracy.
* Ability to multitask.
* Strong customer focus (Internal & External).
* Positive attitude and proven problem-solving skills.
* Excellent telephone manner & interpersonal skills.
* Computer literacy: Good working knowledge of Microsoft Office; Experience of Pricing& Tenders Software advantageous.
* Willingness and availability to travel on company business.
* Flexible start time to accommodate European time zones.
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