Senior Property & Lettings Manager My client is a Dublin-based property letting and management firm, specialising inpremium residential apartments and houses within the prestigious district of Dublin 4.
The company focuses on the stewardship and leasing of high-end calibre homes, delivering a refined, service-led approach to residential property management rather than operating as a corporate or financial asset management entity.
The Property and Lettings Manager is responsible for overseeing the day-to-day management, letting, compliance, maintenance, and performance of a residential property portfolio comprising c 250 units.
The role ensures high occupancy levels, strong tenant relationships, regulatory compliance, and efficient coordination of maintenance and contractor services.
The successful candidate will be working in a small team and will act as a key liaison between tenants, contractors, and internal stakeholders to ensure properties are managed professionally, efficiently, and in line with all relevant legislation.
Key Responsibilities Portfolio Management Manage a portfolio of residential properties to ensure high occupancy and tenant satisfaction Coordinate property viewings and oversee the full letting lifecycle from enquiry to move-in Conduct regular property inspections and prepare condition reports Monitor tenancy performance and proactively address issues affecting occupancy or retention Maintain accurate property and tenancy records Lettings Administration Advertise available properties across relevant platforms Process tenancy applications and complete referencing checks Prepare tenancy agreements and supporting documentation Coordinate lease renewals and rent reviews Manage tenant move-ins and move-outs, including inventories and deposit handling Ensure full RTB compliance with lettings and renewals Compliance & Regulation Ensure properties comply with all relevant housing legislation and regulatory requirements Monitor certification requirements (e.g., fire safety, gas safety, BER/EPC, electrical inspections) Maintain compliance registers and ensure documentation remains up to date Support audit and reporting requirements where applicable Maintenance Coordination Act as first point of contact for maintenance issues Coordinate reactive and planned maintenance works Liaise with contractors and service providers Monitor quality, timelines, and cost-effectiveness of works Approve invoices in line with budget authority Tenant Relations Build strong professional relationships with tenants Respond promptly to tenant queries and concerns Support dispute resolution where required Promote tenant retention through proactive engagement Landlord / Stakeholder Liaison Provide regular portfolio updates to landlords or senior management Advise on rental values, market conditions, and asset performance Support strategic decisions regarding leasing and property improvements Financial Oversight Monitor rent collection performance and arrears Support budgeting and cost control for maintenance works Review contractor quotes and service agreements Assist with financial reporting where required Marketing & Occupancy Strategy Support marketing strategies to minimise void periods Analyse local rental market trends Recommend pricing strategies to maximise income and occupancy Key Performance Indicators (KPIs) Occupancy rates across managed portfolio Rent collection performance Tenant satisfaction and retention Compliance completion rates Response time to maintenance issues Void period reduction Budget adherence for maintenance works Skills and Experience Essential Experience managing residential property portfolios Strong knowledge of lettings processes and tenancy lifecycle management Understanding of housing legislation and compliance requirements Excellent organisational and administrative skills Strong communication and stakeholder management abilities Ability to manage multiple priorities simultaneously Proficiency in property management systems and Microsoft Office Desirable Relevant property qualification (e.g., IPAV, PSRA licence (Ireland), ARLA, RICS, or equivalent) Experience managing mixed-use or multi-unit developments Experience working with institutional landlords or large portfolios Personal Attributes Highly organised and detail-oriented Proactive and solutions-focused Strong interpersonal skills Commercial awareness Ability to work independently and as part of a small team Professional and customer-focused approach Working Conditions Combination of office-based and site visits Occasional evening availability may be required for viewings Full driving licence Additional Benefits Parking Mobile phone Mileage allowance Additional Responsibilities Contribute to process improvement initiatives Support implementation of property management systems Participate in team meetings and reporting cycles Undertake training as required to remain compliant with legislation and industry standards Skills: lettings property management tenant landlord