Job Opportunity: Quality Assurance Specialist
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We are seeking a Quality Assurance Specialist to join our team in improving AI tools through human-led data annotation and content refinement.
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Your Key Responsibilities:
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* Monitor and coach representatives to achieve quality goals
* Deliver training and support to Team Leaders on performance plans
* Analyse data to spot trends and recommend improvements
* Manage quality systems and support operational projects
* Mentor auditors and provide feedback on tools and processes
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Requirements:
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* Fluent in Polish & English (Proficiency in English (C1+) + the advertised language (C1+))
* Min. 1 Year Experience in content moderation, Trust & Safety, or QA (social media industry a plus)
* Strong communication, coaching, and analytical skills
* Confidence with Excel, reporting, and data analysis
* Adaptability, problem-solving mindset, and the ability to thrive under pressure
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Benefits and Perks
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* Competitive salary
* 25% shift premium for late hours
* Healthcare & wellness programs
* Tax Saver & Bike to Work schemes
* Career growth & development opportunities
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This is a sourcing call - share your interest to learn more.