Overview
Full time Experienced Food & Beverage Assistants Dublin 2
Join to apply for the Full time Experienced Food & Beverage Assistants Dublin 2 role at Travelodge Ireland
Mossco Kitchen, Bar & Terrace at Travelodge Plus Dublin City Centre - Experienced Bar Team Members. We're looking for an enthusiastic individual to join our casual contemporary dining outlet Mossco Kitchen, Bar & Terrace at Travelodge Plus in the heart of Dublin City Centre.
Purpose of the job:
To provide a warm, friendly, and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations.
Key Responsibilities
* To provide authentic experiences for guests by ensuring to reflect and enhance the hotels mission statement and objectives in all activities
* To assist in achieving goals in relation to mystery audits and all customer feedback platforms
* To carry out all Food and Beverage duties to the standards as laid down in the standard of performance manuals
* Ensure that all guests requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times
* Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained at all times
* Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
* Ensure the food and beverage areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
* Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management
* Ensuring the bar is adequately stocked at all times.
* Welcoming customers, making recommendations, taking food, and drink orders.
* Selecting and mixing ingredients, garnishing glasses, and serving beverages.
* Checking ID to ensure customers are legal age.
* Planning drinks menus and informing customers about specials.
Benefits
* Competitive Salary
* Generous complimentary room nights and employee rate discounts across Irelands TIFCO hotels*
* 50% of food & beverage when availing of TIFCO employee complimentary & rate benefit programmes*
* 25% off food and beverage in TIFCO owned properties.*
* Terms & conditions apply.
* Full meals provided whilst on duty.
* Uniforms provided.
* Team monthly engagement calendar (team social events, well being initiatives, celebratory dates)
* Employee recognition & rewards programmes.
* Dedicated training and development planning specific to team members professional goals.
Employment details
* Employment type: Full-time
* Seniority level: Mid-Senior level
* Job function: Management and Manufacturing
* Industries: Food and Beverage Services
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