Deputy General Manager Job Summary
We are seeking an experienced Deputy General Manager to lead and manage all day-to-day hotel operations.
Key Responsibilities:
* Lead and manage all day-to-day hotel operations.
* Provide mature leadership with a visible, hands-on approach in the hotel.
* Ensure the highest levels of service, cleanliness, and hygiene throughout all departments.
* Coordinate and chair regular departmental and interdepartmental meetings with HODs.
* Drive team performance and development through mentorship and coaching.
* Prepare strategic reports and contribute to the formulation of business plans.
* Review and analyse financial reports weekly and quarterly.
* Oversee event operations, ensuring a seamless guest experience.
* Maintain up-to-date SOPs and training practices, with a strong emphasis on service excellence.
* Monitor stock control, purchasing, and payroll while ensuring adherence to cost controls.
Candidate Profile:
* Minimum 3 years' experience in an Operations or Deputy GM role in a busy 4* hotel in Ireland.
* Proven track record in hotel management, with a solid understanding of operations.
* Strong leadership skills with the ability to inspire and develop high-performing teams.
* Excellent communication and interpersonal skills with guests, staff, and stakeholders.
* Sound knowledge of budgeting, forecasting, cost control, and payroll management.
* Proficient in hotel IT management systems and Microsoft Office Suite.
* Strong organisational skills with attention to detail and the ability to multitask.
Why Join Us?
* Competitive salary package.
* Opportunity to work with a passionate and dedicated team.
* Be part of a well-established hotel with a fantastic reputation for service and guest satisfaction.
* Career development prospects in a supportive and professional environment.