Location: Southern Ireland (on-site) Company: Manguard Plus Industry: Security Services Job Type: Full-time | Permanent Salary: €60,000 About Us: Manguard Plus is one of Irelands leading private security service providers, operating a state-of-the-art EN 50518 accredited Control Room and Command Centre in Southern Ireland. We deliver premium remote monitoring, alarm response, and integrated security solutions to a broad range of clients across various sectors. The Role: We are currently seeking a highly experiencedARC / Control Room Manager to oversee the operation of our Control Room. The ideal candidate will have strong technical knowledge of control room platformsespeciallySentineland a proven ability to lead and manage a team effectively. Key Responsibilities: Lead and manage a team of approximately 10control room operators across various shifts. Oversee the daily operations of the EN 50518 accredited Control Room and Command Centre. Ensure full functionality and compliance of security software platforms including Sentinel and other industry-standard systems. Monitor KPIs and maintain high standards of performance and response times. Act as a primary point of escalation for incidents, ensuring prompt and appropriate action. Provide training, coaching, and ongoing development to the control room team. Collaborate with clients, senior management, and technical support to deliver a seamless service. Ensure compliance with industry regulations, internal protocols, and service-level agreements (SLAs). Candidate Requirements: Proven experience managing a control room in the security sector. Strong working knowledge of Sentinel and other common control room software platforms. Excellent leadership, communication, and decision-making skills. Ability to work under pressure and respond to critical situations effectively. Familiarity with EN 50518 standards and related operational procedures. Flexibility to work outside normal business hours when required. What We Offer: Competitive salary and benefits package Company Vehicle (must be over 23 years of age for insurance purposes) A key leadership role in a forward-thinking, professional organisation Opportunities for growth and development Supportive working environment within a well-established company Skills: Leadership Control Room Experience ARC Experienced Team Management Motivator