Posted: 16 June
The role
A five-star career awaits at Carton House. We invite you to begin your next career chapter at Carton House - a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland. Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests.
We are currently recruiting an Assistant Restaurant Manager to join our Michelin Star Restaurant The Morrison room team at Carton House.
Key responsibilities
Support the Restaurant Manager in overseeing the day-to-day operation of the Michelin-starred restaurant, ensuring consistently exceptional service standards.
Lead the floor during service, ensuring seamless coordination between front-of-house and kitchen teams to deliver a flawless guest experience.
Uphold and promote the restaurant's Michelin-level standards of hospitality, precision, and attention to detail at all times.
Act as a role model for service excellence, setting the tone for professionalism, etiquette, and guest engagement.
Supervise, motivate, and develop the front-of-house team, ensuring continuous improvement in service delivery and product knowledge.
Conduct pre-service briefings and post-service debriefs to communicate expectations, feedback, and operational updates.
Handle guest relations, including welcoming VIPs, regular guests, and managing any feedback or concerns with discretion and professionalism.
Ensure exceptional knowledge of all menus, tasting menus, wine pairings, ingredients, and culinary techniques to confidently guide guests.
Collaborate closely with the Head Chef and kitchen team to ensure alignment between service execution and culinary vision.
Monitor service flow, table pacing, and reservation management to optimize guest experience and restaurant efficiency.
Ensure compliance with all health, safety, hygiene, and licensing regulations.
Support training, onboarding, and continuous development of team members to maintain Michelin-level standards.
Assist in stock control, ordering procedures, and maintaining operational efficiency across the restaurant.
Contribute ideas for service enhancements, guest experience improvements, and operational excellence.
Key Requirements
Previous experience in a supervisory or management role within a Michelin-star or high-end fine dining restaurant.
Strong understanding of Michelin-level service standards and luxury hospitality expectations.
Exceptional leadership skills with the ability to inspire, train, and develop a high-performing team.
Outstanding communication and interpersonal skills with a confident and professional demeanor.
Strong wine, food, and beverage knowledge, ideally including formal training (e.g., WSET or equivalent).
Ability to perform effectively under pressure in a fast-paced, high-expectation environment.
Excellent organizational and problem-solving skills with strong attention to detail.
Passion for hospitality, gastronomy, and delivering world-class guest experiences.
Fluent spoken and written English.
Full flexibility to work evenings, weekends, and special events as required.
Why work for Carton House, A Fairmont Managed Hotel?
Strong team focus and team atmosphere.
Employee Assistance Programme.
Refer a friend bonus.
Additional annual leave with continuous service.
Employee benefit card offering discounted rates in Accor Hotels worldwide.
Learning and development opportunities.
Meals and uniform are provided.
Free parking.
Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.
Training is provided both on-the-job and through organised training seminars with both internal and external trainers.
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