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Branch banking lead

Ballina
Morgan Mckinley
Banking
Posted: 26 February
Offer description

We are seeking a dynamic and results-drivenBranch Leadto join our Retail Banking team inBelmullet, Co. Mayo.In this permanent role, you will lead the day-to-day operations of the branch, ensuring the efficient delivery of business objectives while maintaining a culture of regulatory excellence and superior customer service.As a leader, you will be responsible for a team of4 to 10 colleagues, motivating them to provide a world-class experience for both new and existing customers.Key ResponsibilitiesTeam Leadership: Supervise and coach branch colleagues, managing performance and fostering a culture of continuous learning and development.Operational Excellence: Coordinate daily activities to optimize branch capacity and ensure all management checks—including cash and register balancing—are completed with diligence.Business Growth: Drive business development, lead generation, and cross-sales activity to support customer acquisition and revenue growth.Compliance & Risk: Proactively manage the risk and control agenda, ensuring all activities are "right first time" and fully compliant with industry standards and regulations.Customer Engagement: Promote an omni-channel model and customer segmentation strategy to meet evolving client needs and enhance the overall customer journey.RequirementsQualifications: Full QFA with up-to-date CPD hours is essential. APA (Loans & Regs) may be considered.Experience: Proven track record in retail finance sales and service, ideally at a branch level.Leadership: Demonstrated ability to lead and motivate a sales team to achieve targets.Skills: Exceptional customer service and relationship management skills, alongside proficiency in Microsoft Office.License: A full, valid Driver's Licence.Regulatory Status: This role is a Controlled Function and is subject to Fitness & Probity standards.What We OfferWe believe in creating a supportive, inclusive environment where everyone is welcome. Our benefits include:Market Leading Pay + Excellent Pension BenefitsComprehensive financial, physical, and emotional wellbeing programmes .Flexible working options, including smarter ways of working and home working.A culture that values authenticity and encourages everyone to contribute meaningfully to our ambition of being the best in personal and business banking

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