Delicatessen Operations Manager Role
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1. Oversee the day-to-day activities of the deli department, ensuring seamless customer service and high-quality products.
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2. Manage staff effectively, including recruitment, training, performance management, and development to maximize team potential.
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3. Develop and implement effective strategies to drive sales growth and improve profitability through inventory control, cost optimization, and innovative marketing techniques.
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4. Ensure strict compliance with health and safety regulations, implementing robust quality control measures and maintaining a clean and organized store environment.
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5. Collaborate with colleagues to achieve business objectives, sharing knowledge and expertise to deliver exceptional results.
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6. Respond to customer queries professionally, providing excellent service and addressing concerns promptly and fairly.
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