The Four Star Hotel Imperial Dundalk are currently recruiting a Reservations & Events Manager. The hotel has undergone extensive refurbishment and is finished to a very high standard. We require a candidate with strong customer service experience in a 4* setting to take responsibility for all reservations and event enquiries, ensuring smooth operations and maintaining high standards.Key Responsibilities:Manage all hotel reservations efficiently and accuratelyHandle event enquiries, planning, and coordination from start to finishWork closely with the operations and sales teams to ensure smooth event deliveryCommunicate with clients in a professional and friendly mannerPrepare function sheets and ensure all event details are captured correctlyMaximise room occupancy and event revenueMaintain high standards of guest service and satisfactionRequirements:Excellent communication skills both verbal and writtenExceptional selling skills both up selling and cross sellingAttention to detailStrong customer focus skillsPositive attitude to workExperience in working as Reservations and Events Manager is essentialA commitment to offering exceptional service and standards.Proficient in Guestline or similar reservations software.Applicants must have fluent EnglishAbility to work well in a team environment and on own initiative essential.Job Types: Full-time, PermanentBenefits:Company eventsFood allowanceOn-site parkingExperience:Head Receptionist: 2 years (required)Work Location: In person